Philadelphia Global Identity Partnership

Our mission is to develop a cohesive and compelling global identity that positions the Philadelphia region as a top tier global destination for investment, business, and talent.

Updates on selected agency coming soon!


Request for Proposal: Online Toolkit

Philadelphia Global Identity Partnership (PGIP)

SUBMITTAL DEADLINE: July 20, 2020

5:00pm EST


Timeline of Key Dates

Date issued: JUNE 19, 2020

Questions Submittal Deadline: JULY 3, 2020

Questions Response: 5 – 7 BUSINESS DAYS

Submittal Deadline: JULY 20, 2020

First Round Interviews: Mid-August 2020

Second Round Interviews: End of August - Early September 2020

Final Selection: Mid-September 2020





  • Overview

  • Instructions

  • Scope

  • Proposal

  • Conditions


OVERVIEW

The Philadelphia Global Identity Partnership (PGIP) is a diverse coalition of engaged organizations, businesses and universities in the Greater Philadelphia area committed to the mission of developing a cohesive and compelling global identity that positions the Philadelphia region as a top tier global destination for investment, business, and talent.

PGIP is seeking proposals for a web design (Toolkit) and development partner to help position the PGIP mission. We’re looking for a company that has the design skill set necessary to establish the organization’s online identity, and the development capabilities for implementing a Content Management System. We will provide the selected vendor with a logo, color scheme, fonts and style guide as guidance for the design direction for the site. Since the team managing the website will be small, we’ll look to this company to be on some sort of a Service Level Agreement to support the website for a minimum of one year as well.

The successful vendor will provide equal opportunity to all business enterprises to participate in this solicitation without regard to race, color, creed, age, sex, national origin, ethnic identity, physical or mental disability, veteran status, marital status, economic status, religion, sexual orientation, gender identity, or any other legally protected basis. Each Proposer, as well as each subcontractor and/or subconsultant proposed for this project, should have experience requested in the scope and/or outlined in the services presented in the proposal and should itself be, or have a proven history of working with, minority-owned business enterprises (“MBE ”), women-owned business enterprises (“WBE ”), business enterprises owned by persons with disabilities (“DsBE”), veteran-owned business enterprises (“VBE”), disadvantaged business enterprises (“DBE”), and NGLCC/LGBT businesses (“LGBTBE”).

The PGIP online toolkit will help our regional storytellers including large and small businesses, non-profit organizations, influencers and community members to accurately represent the Philadelphia region’s brand identity. Ultimately, the online toolkit should:

  • Depict Philadelphia as an attractive place to work and live, which will assist in recruitment of new businesses, investment and talent from around the world.

  • Encourage Philadelphia residents, communities, organizations and businesses to visit and use the online toolkit

  • Increase engagement with the Philadelphia brand and adoption of the brand narrative, which has already been established

  • Showcase the stories, data, images, video, news items, and external communications content created for Philadelphia

  • Provide an avenue through which to engage residents, visitors, community members, partners, other cities


Instructions

Your proposal must include all information requested.

Communications Regarding this RFP should be directed to:

Dyshaun Hines

Global Programs Manager

Dyshaun@philadelphiaglobalid.org

Final proposals must be submitted in PDF form.


Key Events Schedule

Date issued

Question Deadline: 10 calendar days after RFP issued

Questions posted

Submittal Deadline: 21 calendar days after RFP issued

Intent to award


RFP Inquiries

In the event that modification or additions to the RFP become necessary, Proposers that have notified PGIP of their intent to bid will be notified of said changes by PGIP. If any information in this RFP appears to be unclear to Proposer, it is the Proposer’s responsibility to request clarification. All inquiries regarding this RFP must be e-mailed to Dyshaun Hines at dyshaun@philadelphiaglobalid.org by 5:00 PM EST on July 20, 2020.

All questions received from all Proposers and answers to all of those questions will be sent to all Proposers by June 30, 2020.

Each Proposer will be solely responsible for all costs incurred in the preparation and presentation of its proposal.

Proposer shall submit an electronic copy of its proposal to Dyshaun Hines at dyshaun@philadelphiaglobalid.org no later than 5:00 PM EST on June 30, 2020. All supporting materials and documentation should be included with the proposal. Failure to submit a proposal by that date/time may result in disqualification of the Proposer from the competitive process. Proposals may be included in whole, in part, or by reference in the final contract. All responses, supporting materials and other documentation submitted with each proposal will become the property of PGIP upon submission.

Contract negotiations may be undertaken based on the proposals of selected Proposers. Neither the issuance of this RFP, nor the submission of a proposal or its subsequent receipt and evaluation by PGIP nor the invitation to submit or the submission of a final proposal commits PGIP to award a contract or any business to any Proposer. A proposal in response to this RFP constitutes an agreement to waive any and all claims against PGIP, and any of their officers, directors, employees, or agents with respect to this RFP and the proposal process. A final proposal constitutes: (i) an offer to do business on the terms and conditions stated in the final proposal and (ii) an agreement to waive any and all claims against PGIP, and any of their officers, directors, employees, or agents with respect to this RFP and the proposal process. Only execution of a written contract by an authorized signatory of PGIP will bind PGIP, and then only in accordance with the terms and conditions contained in such contract.


SELECTION

The selected firm will be chosen (or individual) based on the proposals determined by PGIP, in its sole discretion, to best meet cost and the requirements of PGIP. The factors used in evaluating responses to this RFP will include:

1. Ability to meet the requirements and scope of services;

2. Proposed solutions and processes for the specified business requirements;

3. Relevant expertise, reliability, experience and history of the Proposer and demonstrated success in design AND development deliverables;

4. Key personnel who will be directly assigned to the project;

5. Cost of services;

6. Ability to meet proposed project schedule;

7. Relationships to Philadelphia, Pennsylvania, and the surrounding area;

8. Diversity status and/or participation of MBEs, WBEs, DsBEs, VBEs, LGBTBEs, and/or DBEs;

9. Strong project management process and detailed framework for communication and deliverables;

10. References.


SCOPE OF SERVICES

  • Core Deliverables

  • Design

  • UX Design

  • Information Architecture

  • Sitemap

  • Content Hierarchies

  • Content Guidelines for copywriting

  • Wireframes

  • UI Design

  • Visual design exploration (extended newly developed brand to digital)

  • Visual design comps for core pages (4-6 pages)

  • UI Kit for remaining page components

  • Development

  • Hosting Recommendations and Set up

  • Content Management Selection (Prefer Wordpress, but are open to easy to use CMS suggestions)

  • CMS setup

  • Content type configuration

  • 3rd Party Modules/Plugins

  • SEO

  • Contact Form

  • Front End Development

  • HTML/CSS/JavaScript

  • ADA Compliance Recommendations. While this is not a requirement per say, we would like to work with a partner that is familiar with these policies and standards and provide guidance

  • Google Analytics Setup via Google Tag Manager

  • Basic tagging setup

  • SEO best practices

  • Quality Assurance Testing

  • Browser testing (compatible browsers to be agreed upon, but will not include IE9 or 10)

  • Design and functional testing

  • Language friendly capabilities

  • Launch

  • DNS updates


ADDITIONAL ITEMS

Post launch, 12-month SLA covering website monitoring, security patching, modifications and tech support. Vendor will be expected to interface with hosting provider and handle any issues related to hosting.


ITEMS OUTSIDE OF SCOPE

The following items are not in scope for the website design and development project:

Overall branding (logo design, colors, fonts, style guide).

Copywriting


PROPOSAL REQUIREMENTS

The proposal should focus on addressing the vendor’s ability to provide the services outlined in the Scope of Work for each element of the project. Project timeline should be based on immediate start once contracts are complete, and on completion six months after start. Please provide the following:


  1. Summary: A brief synopsis that demonstrates your company’s understanding of the requirements, highlighting your company’s proposed approaches to the Scope of Work and previous experience on similar projects, and identifying any potential conflicts of interest with other clients (if any) in market area.

  2. Key Personnel: Provide the names and position titles of key personnel proposed for the project. Provide explanation of the team proposed, detailing division of responsibility among the proposed team.

  3. Subcontractors: While we would prefer there not to be any subcontractors used, if that is your approach, please list each proposed subcontract, with a complete description of its role and involvement. Provide Qualifications and Experience, and Key Personnel, for each.

  4. Approach to Scope of Work: Provide a description of your approach to each Scope of Work phase/element, including your approach to engaging the PGIP in your strategy development and execution.

    • Designate number of person hours predicted for each Scope of Work phase/element.

    • Identify resources expected to be needed from the PGIP, including staff time.

  5. Timeframes: Provide a detailed description of the services to be performed by the vendor based on the Scope of Work and the average timeframes required to complete each. This should include:

    • Project milestones, estimating the beginning and completion dates for each development phase. Please include milestones for PGIP and vendor deliverables. The account manager’s name and specific staff assigned to the project;

    • The estimated number of staff hours to complete scope of work;

    • All personnel anticipated to be involved in each task.

  6. Project Cost

    • Provide detailed costs for the services to be performed by your company based on the Scope of Work.


GENERAL CONDITIONS

  1. COMPANY'S CONFIDENTIAL INFORMATION

    • Any information furnished by the Company to PGIP relating to or as a result of this RFI shall, notwithstanding any designation to the contrary thereon, be considered non-confidential unless otherwise noted or agreed to by the PGIP in a separate written agreement.

  2. OWNER’S CONFIDENTIAL INFORMATION

    • Drawings, data, designs, inventories, operation plans, contracts and other technical information supplied by PGIP relating to or as a result of this RFI is designated as confidential and shall be held in confidence by the Company without PGIP’s prior written consent, and shall be returned to PGIP upon completion of the Company's obligations under this RFI or upon demand.

  3. NON-COLLUSION

    • The Company, by submitting a response to this RFI, certifies that its Response was prepared and submitted without collusion with any other Company or any employee of the city of Philadelphia.

  4. DISCLAIMERS

    • PGIP issues this RFI with the understanding that it may or may not lead to the eventual procurement of services. Responses and accompanying documentation, if any, provided in response to or in support of a response to this RFI will become the property of PGIP.

  5. RESPONSE EVALUATION

    • Responses will be reviewed and evaluated at the discretion of PGIP on the basis of their merits, Company's understanding of and response to the organization’s specific needs and requirements. Company may be requested to deliver an oral presentation of its Response. If one is required, Company will be notified of the date, time and location of such presentation.

  6. EXCEPTIONS

    • By submitting a Response, Company indicates its acceptance of the requirements of this RFI, attachments and addenda thereto, if any, in the event of an award. Qualifications, exceptions and conditions of the Response (the “Exceptions”), which are inconsistent with this RFI, shall not be valid and the Response shall be interpreted and enforceable as if such Exceptions did not exist.

  7. TAXES

    • PGIP utlilizes a tax-exempt fiscal sponsor under Section 501(c) (3) of the Internal Revenue Code, and is a non-profit corporation under the laws of the Commonwealth of Pennsylvania. Certain items may be purchased by PGIP directly in order to avoid the payment of tax. If your bid includes the acquisition of materials for which you believe PGIP will be required to pay tax, please include the applicable amount of the tax in your response.

  8. INDEMNITY

    • The Company agrees to defend, indemnify and hold harmless PGIP, its officers, trustees, employees and agents from and against any and all claims, (including attorney's fees and costs), directly or indirectly, arising out of or relating to or resulting from the acts or omissions of Company in furnishing of the services hereunder.

  9. REVISIONS

    • It is understood and agreed by the Company that any changes, additions, or deletions to this contract shall be valid only when covered by the issuance of an official PGIP Change Order or written communication issued by an authorized representative.

  10. PERFORMANCE

    • It is understood and agreed that PGIP’s failure to insist in any one or more instances upon performance of any provision of this contract shall not be construed as a waiver or relinquishment of PGIP's "rights" to future performance shall continue in full force and effect.

  11. GUARANTEE

    • PGIP does not guarantee the purchase of materials and/or service against a RFI.

  12. MODIFICATION OR WITHDRAWAL OF RESPONSES PRIOR TO BID OPENING

    • A Company may modify or withdraw its Response at any point prior to the bid due date and time.

  13. REJECTION OF RESPONSES

    • The Owner reserves the right to reject any or all Responses or parts thereof. A Response may be rejected if it shows any omission, alterations of form, additions or deductions not called for, conditional or uninvited alternate Responses, or irregularities of any kind. However, the Owner reserves the right to waive defects or irregularities on Responses and to reject any Response and to select the Response which, in its sole discretion, it considers most favorable to the Owner's best interests. The Owner, in its sole discretion, may reject the Response of any Company failing to meet the requirements of these Instructions to Company or any other requirements of Company set forth in the Response Documents.

  14. OWNERSHIP

    • Proposals and accompanying documentation, including but not limited to designs, graphics, and content of other print materials provided in response to, or in support of, this solicitation will become the property of PGIP.

  15. MINORITY BUSINESS ENTERPRISE

    • PGIP is committed to working with all suppliers in an ethical manner to support and encourage business with diverse groups. PGIP’s policy is to provide opportunities to all diverse suppliers, including but not limited to, minority and women owned businesses. PGIP encourages all internal departments to include diverse suppliers when seeking to source a service or commodity. It is PGIP’s commitment to do business with any supplier that can provide competitive price and quality for services and commodities which meet PGIP’s business needs. If Company is proposing to claim MBE, WBE or DBE status, then Company must be certified as such.




Philadelphia Global Identity Partnership Online Toolkit RFP - PDF Download Link :

https://drive.google.com/file/d/1DBsk1hyiQjPDIVk1BWouUdNIBpV7xDIL/view?usp=sharing

Philadelphia Global Identity Partnership Online ToolKit RFP2 05202020.docx.pdf

COMPONENTS TO THIS ANNOUNCEMENT:

  1. OVERVIEW

  2. DIVERSITY STATEMENT

  3. INSTRUCTIONS

  4. KEY EVENTS SCHEDULE

  5. RFP INQUIRIES

  6. SELECTION

  7. SCOPE OF SERVICES

  8. ADDITIONAL ITEMS

  9. ITEMS OUTSIDE OF SCOPE

  10. PROPOSAL REQUIREMENTS

  11. GENERAL CONDITIONS

I. OVERVIEW

The Philadelphia Global Identity Partnership (PGIP) is a diverse coalition of engaged organizations, businesses (including technology and innovation hubs), and universities in the Greater Philadelphia area committed to the mission of developing a cohesive and compelling global identity that positions the Philadelphia region as a top tier global destination for investment, business, and talent.

PGIP is seeking proposals for a web design (Toolkit) and development vendor to help position the PGIP mission. We’re looking for a vendor that has the design and creative skill set necessary to establish the Philadelphia Region’s online identity, and the development capabilities for implementing a Content Management System (CMS). We will provide the selected vendor with a logo, color scheme, fonts and style guide as guidance for the design direction for the site. The team managing the website will be small, so we’ll envision having this vendor be on a Service Level Agreement of some kind to support the website for a minimum of one year.

The PGIP online toolkit will help our regional storytellers—including large and small businesses, non-profit organizations, influencers and community members—to accurately and authentically represent the Philadelphia region’s brand identity. Ultimately, the online toolkit should:

● Depict why the Philadelphia region is an attractive place to work and live, which will assist in recruitment of new businesses, investment and talent from around the world.

● Encourage Philadelphia residents, communities, organizations and businesses to visit and use the online toolkit.

● Increase engagement with the Philadelphia brand and adoption of the brand narrative, which has already been established.

● Showcase stories, key statistics and data, images and video, news items, and external communications content created to highlight Greater Philadelphia.

● Provide an avenue through which to engage residents, visitors, community members, partners, other cities, and global partners.

II. DIVERSITY STATEMENT

Philadelphia Global Identity Partnership (PGIP) is committed to diversity in all practices and is seeking a vendor/vendor team that shares this commitment and understands the challenges and complexities of Philadelphia's unique cultural landscape

PGIP has established an aspirational diversity goal for this project. Therefore, for purposes of achieving this goal for this solicitation, Proposers are requested include a statement of participation of MBEs, WBEs, DsBEs, VBEs, LGBTBEs, and/or DBEs and/or encouraged to cooperatively present integrated solutions. Team arrangements may be desirable to enable the vendors involved to complement each other’s unique capabilities while offering the best combination of performance, cost, and delivery of services.

PGIP will recognize the integrity and validity of the Proposer team arrangement provided that the arrangements are identified, relationships are fully disclosed and responsibility for contract performance will be reflective of the designated arrangement.

Proposers are requested to outline arrangements through the submission of a diversity implementation plan specific to the delivery of services described in this solicitation. The successful Proposer's diversity implementation plan will become an enforceable provision of the Contract.

Please follow the directions in connection with completing the Diversity Implementation Plan:

Proposers must provide a detailed Diversity Implementation Plan specific to this RFP. Proposers’ plans must include levels of diverse-owned business participation in subcontracting or detail their team arrangement. The plan must briefly describe the specific tasks assigned to the diverse-owned businesses listed in the subcontracting or team arrangement plan. If there are any special business arrangements, i.e., teaming, joint-venture and/or in-association with relationships, then an explanation of that particular arrangement must be well defined within the plan for the selection committee’s review and approval. Proposers must indicate all roles and responsibilities of all the participants to the business relationship.


III. INSTRUCTIONS

Your proposal must include all information requested.

Communications regarding this RFP should be directed to:

Dyshaun Hines

Global Programs Manager

Dyshaun@philadelphiaglobalid.org

Final proposals must be submitted in PDF format.

IV. KEY EVENTS SCHEDULE

Date issued:

JUNE 19, 2020

Question Deadline:

JULY 3, 2020

Questions posted:

5 – 7 BUSINESS DAYS

Submittal Deadline:

JULY 20, 2020


V. RFP INQUIRIES

In the event that modification or additions to the RFP become necessary, Proposers that have notified PGIP of their intent to bid will be notified of said changes by PGIP. If any information in this RFP appears to be unclear to Proposer, it is the Proposer’s responsibility to request clarification. All inquiries regarding this RFP must be e-mailed to Dyshaun Hines at: dyshaun@philadelphiaglobalid.org by 5:00 PM EST on June 30, 2020.

All questions received from all Proposers and answers to all of those questions will be sent to all Proposers by June 30, 2020.

Each Proposer will be solely responsible for all costs incurred in the preparation and presentation of its proposal.

Proposer shall submit an electronic copy of its proposal to Dyshaun Hines at dyshaun@philadelphiaglobalid.org no later than 5:00 PM EST on June 30, 2020. All supporting materials and documentation should be included with the proposal. Failure to submit a proposal by that date/time may result in disqualification of the Proposer from the competitive process. Proposals may be included in whole, in part, or by reference in the final contract. All responses, supporting materials and other documentation submitted with each proposal will become the property of PGIP upon submission.

Contract negotiations may be undertaken based on the proposals of selected Proposers. Neither the issuance of this RFP, nor the submission of a proposal or its subsequent receipt and evaluation by PGIP nor the invitation to submit or the submission of a final proposal commits PGIP to award a contract or any business to any Proposer. A proposal in response to this RFP constitutes an agreement to waive any and all claims against PGIP, and any of their officers, directors, employees, or agents with respect to this RFP and the proposal process. A final proposal constitutes: (i) an offer to do business on the terms and conditions stated in the final proposal and (ii) an agreement to waive any and all claims against PGIP, and any of their officers, directors, employees, or agents with respect to this RFP and the proposal process. Only execution of a written contract by an authorized signatory of PGIP will bind PGIP, and then only in accordance with the terms and conditions contained in such contract.


VI. SELECTION

The selected firm will be chosen based on the proposals determined by PGIP, in its sole discretion, to best meet cost and the requirements of PGIP. The factors used in evaluating responses to this RFP will include:

  1. Ability to meet the requirements and scope of services;

  2. Proposed solutions and processes for the specified business requirements;

  3. Relevant expertise, reliability, experience and history of the Proposer and demonstrated success in design AND development deliverables;

  4. Key personnel who will be directly assigned to the project;

  5. Cost of services;

  6. Ability to meet proposed project schedule;

  7. Relationships to Philadelphia, Pennsylvania, and the surrounding area;

  8. Diversity status and/or participation of MBEs, WBEs, DsBEs, VBEs, LGBTBEs, and/or DBEs and/or the Diversity Implementation Plan;

  9. Strong project management process and detailed framework for communication and deliverables; and

  10. References.

VII. SCOPE OF SERVICES

Submittals shall include responses to the following scope:

● Core Deliverables

● Design

● UX Design

● Information Architecture

● Sitemap

● Content Hierarchies

● Content Guidelines for copywriting

● Wireframes

● UI Design

● Visual design exploration (extended newly developed brand to digital)

● Visual design comps for core pages (4-6 pages)

● UI Kit for remaining page components

● Development

● Hosting Recommendations and Set up

● Content Management Selection (Prefer Wordpress, but are open to easy to use CMS suggestions)

● CMS setup

● Content type configuration

● 3rd Party Modules/Plugins

● SEO

● Contact Form

● Front End Development

● HTML/CSS/JavaScript

● ADA Compliance Recommendations. While this is not a requirement per say, we would like to work with a partner that is familiar with these policies and standards and provide guidance

● Google Analytics Setup via Google Tag Manager

● Basic tagging setup

● SEO best practices

● Quality Assurance Testing

● Browser testing (compatible browsers to be agreed upon, but will not include IE9 or 10)

● Design and functional testing

● Language friendly capabilities

● Launch

● DNS updates

VIII. ADDITIONAL ITEMS

Post launch, 12-month SLA covering website monitoring, security patching, modifications and tech support. The selected vendor will be expected to interface with hosting provider and handle any issues related to hosting.

IX. ITEMS OUTSIDE OF SCOPE

The following items are not in scope for the website design and development project: Overall branding (logo design, colors, fonts, style guide, copywriting).

X. PROPOSAL REQUIREMENTS

The proposal should focus on addressing the Proposer’s ability to provide the services outlined in the Scope of Work for each element of the project. Project timeline should be based on immediate start once contracts are complete, and on completion six months after start. Please provide the following:

  1. Summary: A brief synopsis that demonstrates vendor’s understanding of the requirements, highlighting vendor’s proposed approaches to the Scope of Work and previous experience on similar projects, and identifying any potential conflicts of interest with other clients (if any) in market area.

  2. Key Personnel: Provide the names and position titles of key personnel proposed for the project. Provide explanation of the team proposed, detailing division of responsibility among the proposed team.

  3. Subcontractors: While we would prefer there not to be any subcontractors used, if that is your approach, please list each proposed subcontract, with a complete description of its role and involvement. Provide Qualifications and Experience, and Key Personnel, for each.

  4. Approach to Scope of Work: Provide a description of your approach to each Scope of Work phase/element, including your approach to engaging the PGIP in your strategy development and execution.

    1. Designate number of person hours predicted for each Scope of Work phase/element.

    2. Identify resources expected to be needed from the PGIP, including staff time.


  1. Timeframes: Provide a detailed description of the services to be performed based on the Scope of Work and the average timeframes required to complete each. This should include:

    1. Project milestones, estimating the beginning and completion dates for each development phase. Please include milestones for PGIP and deliverables. The account manager’s name and specific staff assigned to the project;

    2. The estimated number of staff hours to complete scope of work;

    3. All personnel anticipated to be involved in each task.

  2. Project Cost

    1. Provide detailed costs for the services to be performed by vendor based on the Scope of Work.

XI. GENERAL CONDITIONS

  1. VENDOR'S CONFIDENTIAL INFORMATION

Any information furnished by the Vendor to PGIP relating to or as a result of this RFI shall, notwithstanding any designation to the contrary thereon, be considered non-confidential unless otherwise noted or agreed to by the PGIP in a separate written agreement.

  1. OWNER’S CONFIDENTIAL INFORMATION

Drawings, data, designs, inventories, operation plans, contracts and other technical information supplied by PGIP relating to or as a result of this RFI is designated as confidential and shall be held in confidence by the Vendor without PGIP’s prior written consent, and shall be returned to PGIP upon completion of the Vendor's obligations under this RFI or upon demand.

  1. NON-COLLUSION

The Vendor, by submitting a response to this RFI, certifies that its Response was prepared and submitted without collusion with any other Vendor or any employee of the city of Philadelphia.

  1. DISCLAIMERS

PGIP issues this RFI with the understanding that it may or may not lead to the eventual procurement of services. Responses and accompanying documentation, if any, provided in response to or in support of a response to this RFI will become the property of PGIP.

  1. RESPONSE EVALUATION

Responses will be reviewed and evaluated at the discretion of PGIP on the basis of their merits, Vendor's understanding of and response to the organization’s specific needs and requirements. Vendor may be requested to deliver an oral presentation of its Response. If one is required, Vendor will be notified of the date, time and location of such presentation.

  1. EXCEPTIONS

By submitting a Response, Vendor indicates its acceptance of the requirements of this RFI, attachments and addenda thereto, if any, in the event of an award. Qualifications, exceptions and conditions of the Response (the “Exceptions”), which are inconsistent with this RFI, shall not be valid and the Response shall be interpreted and enforceable as if such Exceptions did not exist.

  1. TAXES

PGIP utilizes a tax-exempt fiscal sponsor under Section 501(c) (3) of the Internal Revenue Code and is a non-profit corporation under the laws of the Commonwealth of Pennsylvania. Certain items may be purchased by PGIP directly in order to avoid the payment of tax. If your bid includes the acquisition of materials for which you believe PGIP will be required to pay tax, please include the applicable amount of the tax in your response.

  1. INDEMNITY

The Vendor agrees to defend, indemnify and hold harmless PGIP, its officers, trustees, employees and agents from and against any and all claims, (including attorney's fees and costs), directly or indirectly, arising out of or relating to or resulting from the acts or omissions of Vendor in furnishing of the services hereunder.

  1. REVISIONS

It is understood and agreed by the Vendor that any changes, additions, or deletions to this contract shall be valid only when covered by the issuance of an official PGIP Change Order or written communication issued by an authorized representative.

  1. PERFORMANCE

It is understood and agreed that PGIP’s failure to insist in any one or more instances upon performance of any provision of this contract shall not be construed as a waiver or relinquishment of PGIP's "rights" to future performance shall continue in full force and effect.

  1. GUARANTEE

PGIP does not guarantee the purchase of materials and/or service against the RFP.

  1. MODIFICATION OR WITHDRAWAL OF RESPONSES PRIOR TO BID OPENING

A Vendor may modify or withdraw its Response at any point prior to the bid due date and time.

  1. REJECTION OF RESPONSES

The Owner reserves the right to reject any or all Responses or parts thereof. A Response may be rejected if it shows any omission, alterations of form, additions or deductions not called for, conditional or uninvited alternate Responses, or irregularities of any kind. However, the Owner reserves the right to waive defects or irregularities on Responses and to reject any Response and to select the Response which, in its sole discretion, it considers most favorable to the Owner's best interests. The Owner, in its sole discretion, may reject the Response of any Vendor failing to meet the requirements of these Instructions to Vendor or any other requirements of Vendor set forth in the Response Documents.

  1. OWNERSHIP

Proposals and accompanying documentation, including but not limited to designs, graphics, and content of other print materials provided in response to, or in support of, this solicitation will become the property of PGIP.

  1. MINORITY BUSINESS ENTERPRISE

PGIP is committed to working with all suppliers in an ethical manner to support and encourage business with diverse groups. PGIP’s policy is to provide opportunities to all diverse suppliers, including but not limited to, minority and women owned businesses. PGIP encourages all internal departments to include diverse suppliers when seeking to source a service or commodity. It is PGIP’s commitment to do business with any supplier that can provide competitive price and quality for services and commodities which meet PGIP’s business needs. If Vendor is proposing to claim MBE, WBE or DBE status, then Vendor must be certified as such.

Online Toolkit RFP Questions + Answers

Diversity Statement


  1. The question we have is related to the Diversity Statement. We are not a diverse-owned business and because we do everything in house our approach would be to not outsource or subcontract any components of the work. We fully understand the diversity goal for this project and the reason for encouraging an integrated solution. If we are not a diverse-owned business and plan to do everything in house, would that disqualify us from participating, or can you confirm what we need to do or what kind of a diversity statement we need to prepare in order for us to qualify?

    1. We encourage all interested agencies to apply in accordance with the selection guidelines outlined in the RFP document, (reference sections II, VI, VII, X, XI) and in accordance with the Diversity guidelines upheld by PGIP’s Fiscal Sponsor, Urban Affairs Coalition (reference www.uac.org/diversity-inclusion)


Budget


  1. What is PGIP's projected budget for the online toolkit?

    1. The anticipated budget is between 50-75k dependent upon scope of work

  2. If PGIP decides it needs ongoing support and maintenance has a budget been set? If so what should that include? Support, Maintenance, Site Monitoring, ADA 60 day auditing, and reporting or ALL?

    1. We request all interested parties submit a fee projection for this service along with bids

Web Administration


  1. How many content administrators are there expected to be within your organization after the site launch?

    1. The site should accommodate at least 2 levels of administrators

  2. Will the new site require different backend user roles? If so what are they?

    1. The site should accommodate at least 2 levels of administrators

  3. Will the proposer have control over marketing and promotion of the new website in order to deliver on the scope’s intent (e.g., increased website visits and engagement)?

    1. No, PGIP will manage all marketing efforts related to the toolkit.

  4. Will the selected vendor have input in the Service Level Agreement prior to accepting the opportunity?

    1. Yes, service level proposals should be submitted along with RFP responses.


Data Request


  1. For the current site can you provide the number of site views per month?

    1. We anticipate the site having medium to high visitor traffic monthly.

  2. Where can RFP addendums be found?

    1. All RFP updates will be posted to PhiladelphiaGlobalId.org

  3. Are there any third-party system integrations we should be aware of? If so are you able to share what they are?

    1. What is the average bandwidth usage per month?

  4. In terms of design is there an existing vision, style guide? Or are we starting from scratch?

    1. This project will start from scratch, however we will have a team overseeing the development of the style guide

  5. Has PGIP established a desired timeline for the redesign?

    1. This is not a redesign, rather a custom build. Ideally the project should be complete in the first quarter of 2021

  6. Could you let us know if this toolkit/web platform is to replace one that already exists or are you looking to complement https://www.philadelphiaglobalid.org?

    1. This site will be a completely new build unrelated to Philadelphiaglobalid.org

  7. Can you provide current storage requirements?

    1. Any capable hosting provider should establish an offering for us. And that offering may need to scale over time based on media assets and traffic.

  8. What is the URL to the current site?

    1. This is a new build - a url will be provided at the start of development

  9. Would PGIP be open to the popular WordPress CMS?

    1. Yes, WordPress CMS would be ideal.

  10. What do you see as the 4-6 core pages of the Toolkit?

    1. STATS /FACTS

    2. Media Download: Photos + Video

    3. Inquiries / Public Submissions

    4. Key Messaging

Submission

  1. Is pre-registration needed for this RFP?

    1. No, pre-registration is not required

  2. Will a Q&A be issued on your current site of other questions asked by other bidders?

    1. Yes

  3. Is PGIP accepting proposals from Virginia based agencies?

    1. Please refer to Section VI - SELECTION - Article 7 of the RFP Document

  4. Would you be open to a Canadian agency working with US clients doing this work for you?

    1. Please refer to Section X - Article 3 of the RFP Document

  5. There is a note for storytelling in the RFP and this can take the form of textual, visual (photography) or motion (videography) based content. Is there a need for original or stock photography and/or videography?

    1. The site will need to be built to host original photo and video content - this media will be made available to you and will not require creation by the development team

  6. You ask for Content Guidelines for copywriting. This sounds like an editorial responsibility, are we to assume such a role for the site?

    1. No, we will engage a 3rd party team to assist with copywriting efforts

  7. Are there any current toolkit or resource sites you like or draw inspiration from? If so, could you please share a few URLs with us?

    1. https://oslobrandbox.no/?modaalpage=modaal-page-96

    2. https://atlbrandbox.com/

    3. https://www.philadelphiadelivers.com/

  8. As a member of the RFP Toolkit working team, will 03 World be eligible to submit a proposal?

    1. No. Members of the RFP review team are prohibited from submitting a proposal fo this project.

  9. Are references required to be current clientele?

    1. We encourage all applicants to be creative in their presentations. A familiarity with the Philadelphia region is highly encouraged.

Content


  1. How do you envision Philadelphia residents, communities, organizations, and businesses using the online toolkit?

    1. The toolkit will be used as a go to place for creators to find the most current stats, facts, high resolution photos & video that will help them promote the region as destination in any pitch or project they may be creating to attract new business or talent. We would like to encourage open communication through the site by having feedback/project submission functions, as well as making media featured on the site available for download

  2. What do you mean exactly by the "Philadelphia brand"?

    1. Look at this as Philadelphia’s global reputation. When you ask people with little familiarity with the Philadelphia region, “what do you know about Philadelphia”, the answers tend to revolve around Cheesesteaks, the Rocky Statue, and our sports teams. Although these things are unique and beloved in our area, this is not the full story of Philadelphia. The Philadelphia region is

    2. The Philadelphia Brand Narrative:

Here's one observation people often make about the Greater Philadelphia region that consistently rings true: Philadelphia is a big city, but it always feels familiar . This is important. No matter how thriving its businesses, tall its skyscrapers, innovative its arts- and-culture-scape, game-changing its medical breakthroughs, delicious its dining scene, unspoiled its parks, bustling its school campuses, accessible its housing market, or disruptive its tech sector, Philadelphia is all about the people who live here.

Philadelphians living in Bucks, Chester, Delaware, Montgomery and Philadelphia counties are proud. They're proud of their city's history, proud of their own roots, proud of what they share with their neighbors. They're also proud to celebrate the many differences in backgrounds, viewpoints, and lifestyles among them. Philadelphia feels like a good hug from an old friend. In Philadelphia, there's room f or everyone, there's ample opportunity to gain footing - and endless possibilities for making your mark.

Passion is, and always has been, the fuel that sparks possibility in Philadelphia.

We have passion to make a difference in a city that's intimate enough to make an impact, but big enough that your impact matters. We have passion to challenge the status quo, think differently and push forward together.

We have passion to invent - from American Democracy to breakthrough cancer-curing treatments.

We have passion and enthusiasm to engage with the diverse people, arts, and cultures that give the city its heartbeat. We have passion to connect with those around us and to give back to the community that we call home.


  1. What are a few specific examples of engagements you see residents, visitors, community members, partners, other cities, and global partners experiencing with the new site?

    1. Reference: https://oslobrandbox.no/

  2. What are some reasons entities/businesses/individuals give for declining an offer to set up business in Philadelphia?

    1. We’ve identified that the primary reason more businesses aren’t coming to the Philadelphia region is simply because they are under informed on all we have to offer. From great geographical positioning, relatively low-cost of living, we’re leaders in Bio-tech and Pharma, and are home to some of the most prestigious educational institutions across the U.S. The Philadelphia region is in need of a pep rally that properly exhibits our amazing city to the world.

  1. What is the action PGIP hopes the visitor will take on the website?

    1. They will utilize the content to a) learn about and engage with the region digitally b) use available resources to promote the region

  2. How will this site differ from the Chamber of Commerce marketing material?

    1. PGIP is a cross sector partnership that focuses on building the region's brand reputation through supporting the missions and initiatives of our partners. While at times we may align with the Chamber’s efforts, our goal is to be inclusive of, and accessible to a broader audience located in regional, national and global markets.

  3. Bios/People - Will you be featuring bios/profiles of people on the site? If so what is the structure and rough numbers (eg committees vs working teams).

    1. We currently do not intend on including individual bios on this site

  4. Companies - Will companies/sponsors be featured on the site?

    1. This is possible for future versions, but will not required for the beta build

  5. Events - Will there be events? Is there a need for a calendar? Registration?

    1. Having an events / calendar function would be useful but is not required in the initial build

  6. Login/Registration - Beyond content managers, is there a need for people to log into the site? If yes, what would they be doing

    1. Yes, we may want to require log in for downloads or submissions

  7. Resource Library - I see we have an existing research archive with links to docs in drive. Are you looking to keep that functionality? Are you looking to make any changes? For example we have built out "resource libraries" that allow users to easily access pdfs, video, etc. Resources can be categorized, etc.

    1. The online toolkit will be independent of the philadelphiaglobalid.org site. Having a document / presentation archive will be a great added feature for the new site

  8. Integration - Any need for integration on the site (eg marketing automation, lead capture)?

    1. Lead capturing and form submissions would be ideal

  9. Language Friendly Capabilities - What exactly does that mean? We have a lot of options, we could make it as simple as leveraging Google Translate however that will not be as accurate as having content written in the native language and loaded in the CMS. What languages are you wanting to support?

    1. We encourage agencies to present creative solutions and express any experience in this capacity.

  10. 3rd Party Modules/Plugins - We have some that are favorites and sure to include (e.g. Yoast SEO, Gravity Forms, etc.). Are there any specific 3rd party tools/plugins you wish to use?

    1. We do have not set specific requirements and encourage agencies to present creative options that would work best for the final project

  11. Please describe the proposal review process and logistics (i.e., Will the review committee review these together? Will we have an opportunity to present? Is there a finalists round?)

    1. From submitted proposals our team will identify agencies that best meet the criteria outlined in the RFP announcement.

    2. Selected agencies will then be offered an opportunity for a first round interview / presentation with a review committee

    3. Finalists will then be selected for second round interviews with the review committee before the final selection is made